Payment Options: How to make Payment?



Easily pay online with a checking account through our partnership with Green Money, the oldest, accredited provider of eCheck processing. 

a. Make sure you have added a valid phone number (XXX)XXX-XXXX to your ETHA profile 

b. Select E-CHECK as your payment option

c. Add in your bank routing number and checking account number.  You can get your routing number online as well as on a physical check. 

d. Green Money will evaluate your payment.  If it clears, we will process your order.  If payment is rejected, you will receive an email notification.  Please contact our Customer Support team at for assistance.



Complete your payment in 3 ways:

a. Assisted eCheck
Email your checking account number and bank routing number to Include your order number. We will process your payment through Green Money eCheck services for you.

b. Email Check Images
Complete a check (include your order number), take photos of the front and back of the check, and email the images to

c. Mail a Check
Complete a physical check (include your order number) and mail to:
ETHA Natural Botanicals
Attn: Accounting
PO Box 819
Lemon Grove, CA 91946

Once payment is cleared, we will ship your order. If you need any assistance, please email us at or call us at (800) 862-0341 (M-F, 10AM-6PM PST). If the line is busy, please leave a voicemail with your name and order number.



Regardless of how you pay, once your payment has cleared, we will process your order for shipment within 72 hours (usually within 24 hours).  You will receive a notice either through email or text with your USPS tracking number and link for your order.  Keep in mind that it can take USPS up to 48 hours to update their website with tracking details.  To learn more, check out our Shipping Policy. 

If you have any questions or concerns, please reach out to us at  



“One of our core values  is that open and objective communication is critical in building trust. That is why ETHA publishes lab test results on every package we sell and on our website. We also share research that comes out of ETHA Labs and our greenhouses. By supporting scientific progress, we hope people have the information to better manage their health and wellness.”

Co-Founder, Alexander Karp



The ETHA team has over 40+ years of R&D experience with Fortune 50 companies. Likewise, we have been extensively researching and testing botanicals such as kratom and continue to improve and build on our strategies, processes and techniques. Our R&D team never stops pushing itself and will continue to lead the industry in open and objective communication.  As a result, we only provide you with 100% validated products. We guarantee kratom purity, origin, process and production of the highest standards. Our team works harder and smarter so you can have the peace of mind you need to LIVE FULLY!


At ETHA Labs, we use well-established laboratory procedures to test our botanicals in-house. We also partner with universities like Oregon State University and 3rd-party, independent laboratories to provide confidence and transparency in our botanical analysis. Our labs specialize in botanical analysis and help us to identify kratom alkaloids, adulterants, and heavy metals to ensure your ETHA products are safe and effective.

While companies claim lab testing, no one does it like ETHA. We go the extra mile by testing in-house, through universities, and independent labs. This is how we gain a 360-degree view of our plants and products.



We understand the importance of horticulture as it sheds light on a plant's medicinal potential. That's why we grow our own botanicals like Kratom. Plant morphology can vary tremendously. It is based on environmental factors such as: soil conditions, amount of sunlight, frequency of available water, natural fertilization, pollution levels, and even what is living within the plant.  Any human contact and interaction with the plant will also impact the plant.

Additional factors, such as how it is harvested, processed, where it is stored, and how long it sits on shelves are also important to consider. These factors can impact how the plant develops, matures, and reproduces. Understanding what happens at the molecular level to the bio-active alkaloids is also important. 

These differences can be very subtle and even invisible to the eye. Nevertheless, these factors can be extremely important to the effectiveness and safety of your botanical products.