Reset Your Account

Recently, we migrated our website to a new platform. Unfortunately, the move caused some customers to lose their access to their account. If you are one of those people, please reach out to us so we can help you reset your account. Your loyalty points and order history are preserved. We will help you regain access.

Fill out the form below to reach out to our helpful Customer Service team.  We typically respond to all messages in less than 24 hours.  Please check your junk/spam folders if you do not see a response from us within 24 hours.

You can also email us at  If you would like to talk to one of our ETHA representatives, please call us at 800-862-0341 (M-F 10am-5pm PST).



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Visit us at one of our stores. Ask questions and learn more from one of our friendly and knowledgeable staff.

VISTA - 1148 N. Melrose Dr, Vista, CA 92083

ESCONDIDO - 601 E. Valley Parkway, Escondido, CA 92025

Mon - Fri, 10:00am - 6:00pm
Saturday, Closed
Sunday, Closed

Get directions